Shipping and Refund Policy

Delivery

• Orders are fulfilled digitally after successful payment.
• Keys and access details are sent to the checkout email and shown in the order confirmation.
• Typical delivery is instant. Rare payment reviews can delay access until cleared.

Refunds

Digital keys and licenses are generally non-refundable once delivered. We may review refund requests when:

• You were charged more than once for the same order
• Payment succeeded but delivery never arrived after support verification
• A clear billing error occurred on our side

Open a ticket in Discord with your order email and payment reference. Also see Customer Support for how to get help fastest.

Chargebacks

Please contact support before filing a chargeback. Friendly fraud chargebacks may result in order cancellation and restricted future purchases.